Yes. All pieces are handcrafted and produced in limited quantities. Variations in appearance, texture, or detail are inherent and are not considered defects.

Many designs are one of a kind or produced in very small runs. Exact duplication is not guaranteed.

Product images are representative. Differences in lighting, screen settings, and handmade construction may result in minor variations. These variations are part of the design process.

All sales are final.

Refunds or replacements are considered only for items damaged during postal or carrier transit and must be reported within 7 days of delivery with photographic proof. Claims submitted after this period are not accepted.

Damage caused during shipping must be reported within 7 days of delivery. Clear photos of the item and packaging are required for review.

Damage caused by wear, handling, or misuse after delivery is not eligible.

Orders are processed within 3 to 5 business days unless otherwise stated. Delivery times are estimates and are not guaranteed.

Yes. International orders may be subject to customs duties, taxes, or import fees. These charges are the responsibility of the buyer.

No. Orders cannot be canceled or modified once payment has been processed.

Jewelry should be handled with care and stored properly when not in use. Exposure to moisture, chemicals, or impact may affect the piece.

Normal wear over time is not considered a defect.

No. Purchases are for personal use only and may not be resold.

Questions may be sent to: nelida211@gmail.com